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Assistant General Manager

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Job Description

We are seeking an experienced Assistant General Manager for this high-energy, high-volume sports bar and restaurant located in the vibrant heart of Shoreditch. They are dedicated to providing an unforgettable dining and sports-watching experience for our patrons.

As the Assistant General Manager, you will play a pivotal role in overseeing the daily operations of this high-volume sports bar and restaurant. You will work closely with the General Manager to ensure a seamless guest experience, lead a passionate team, and maintain the standards of excellence that define this outstanding venue!

About the role:

  • Operational Excellence: Assist in managing day-to-day operations, ensuring efficient service, quality control, and a safe, clean, and exciting environment for both guests and team members.
  • Leadership: Provide strong leadership and support to the front-of-house and back-of-house teams. Motivate, train, and mentor staff to deliver top-notch service and uphold our standards.
  • Customer Service: Strive for exceptional guest satisfaction, handle guest concerns, and maintain high standards of service.
  • Financial Management: Assist in budget planning, control labour costs, manage inventory, and implement cost-effective strategies.
  • Scheduling: Create staff schedules that optimize efficiency while meeting business needs and labour targets.
  • Sports Events: Collaborate with the marketing team to plan and execute sports-themed events and promotions to attract sports enthusiasts and enhance the customer experience.
  • Reporting: Prepare and present performance reports and insights to the General Manager.

About you:

  • Proven experience in High volume, late night management
  • Exceptional leadership and team-building skills.
  • Strong knowledge of food and beverage operations.
  • Outstanding interpersonal and communication skills.
  • A passion for delivering exceptional customer service.
  • Financial acumen with the ability to manage budgets and control costs.
  • Knowledge of health, safety, and food safety regulations.
  • Flexible schedule, including evenings, weekends, and holidays.

Whats in it for you:

  • Competitive salary
  • Professional development opportunities
  • Employee discounts
  • A dynamic and fun working environment

If you are a dedicated and motivated hospitality professional who thrives in a high-volume sports bar and restaurant, we want to hear from you.

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Due to the volume of applications, we regret that only successful candidates will be contacted.

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Contact details at change for this role:
Please quote Job ID: 101355142 when enquiring about this role.