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Assistant General Manager

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Job Description

We are working with this vibrant and dynamic premium casual restaurant located in the heart of Shoreditch, one of London’s trendiest neighbourhoods. This restaurant is known for its unique blend of modern cuisine, exceptional cocktails, and a lively atmosphere that keeps our guests coming back for more. They take pride in providing top-notch service and creating memorable dining experiences for our guests.

We are seeking an experienced and passionate Assistant General Manager to join the management team. As the Assistant General Manager, you will play a crucial role in supporting the overall operations of the restaurant. You will work closely with the General Manager to ensure the restaurant runs smoothly, maintains high service standards, and continues to deliver exceptional guest experiences.

About the Job:

  • Assist the General Manager in daily restaurant operations, including staff management, scheduling, and inventory control.
  • Lead and motivate the front-of-house team, fostering a positive and collaborative work environment.
  • Train and develop staff in service standards, product knowledge, and guest interactions.
  • Ensure exceptional guest experiences by maintaining high service standards and resolving any guest issues or concerns promptly.
  • Monitor and manage restaurant performance metrics, such as sales, costs, and labour.
  • Collaborate with the culinary team to ensure food quality and presentation meet our standards.
  • Handle financial responsibilities, including cash handling, reporting, and budget management.
  • Uphold health and safety standards and ensure compliance with all regulations.

About you:

  • Previous experience in a supervisory or management role in a premium casual restaurant is essential.
  • Strong leadership and communication skills.
  • Excellent problem-solving abilities and the ability to handle high-pressure situations.
  • A passion for hospitality and providing exceptional guest service.
  • Knowledge of restaurant POS systems and inventory management.
  • Understanding of financial principles, including budgeting and cost control.
  • Flexibility to work evenings, weekends, and holidays as needed.

Whats in it for you:

  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and development.
  • Staff discounts on food and beverages.
  • A supportive and dynamic team environment.
  • Employee wellness programs.
  • Ongoing training and professional development.

If you are a hospitality professional with a passion for creating memorable dining experiences and are ready to take the next step in your career, we want to hear from you!

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Due to the volume of applications, we regret that only successful candidates will be contacted.

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Contact details at change for this role:
Please quote Job ID: 101300181 when enquiring about this role.