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Assistant General Manager

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Job Description

We are seeking an experienced Assistant General Manager for this high-energy, high-volume bar and restaurant in the heart of Victoria. They are dedicated to providing an exceptional experience throughout the venue! With a strong commitment to outstanding service, a diverse menu, and an electrifying atmosphere really sets them apart as a leader in the hospitality industry.

As the Assistant General Manager, you will play a crucial role in overseeing the daily operations of our high-volume bar and restaurant. You will work closely with the General Manager to ensure a seamless guest experience, lead a passionate team, and maintain the standards of excellence that define our establishment.

About the job:

  • Operational Excellence: Assist in the management of day-to-day operations, ensuring efficient service, quality control, and a safe, clean, and welcoming environment for both guests and team members.
  • Leadership: Provide leadership and support to the front-of-house and back-of-house teams. Motivate, train, and mentor staff to deliver top-notch service and uphold our standards.
  • Customer Service: Strive for exceptional guest satisfaction, handle guest concerns, and maintain high standards of service.
  • Financial Management: Assist in budget planning, control labour costs, manage stock, and implement cost-effective strategies.
  • Scheduling: Create staff schedules that optimize efficiency while meeting business needs and labour targets.
  • Compliance: Ensure compliance with all applicable health, safety, and food safety regulations.
  • Reporting: Prepare and present performance reports and insights to the General Manager.

About you:

  • Proven experience in a high-volume bar and restaurant management role.
  • Exceptional leadership and team-building skills.
  • Strong knowledge of food and beverage operations.
  • Outstanding interpersonal and communication skills.
  • A passion for delivering exceptional customer service.
  • Financial acumen with the ability to manage budgets and control costs.
  • Knowledge of health, safety, and food safety regulations.
  • Flexible schedule, including evenings, weekends, and holidays.

Whats in it for you:

  • Competitive salary
  • Professional development & Mentoring opportunities
  • Employee discounts
  • A dynamic and fun working environment
  • Various Mental & Physical health benefit options

If you are a dedicated and motivated hospitality professional who thrives in a high-volume environment, we want to hear from you. Please submit your CV.

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Due to the volume of applications, we regret that only successful candidates will be contacted.

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Contact details at change for this role:
Please quote Job ID: 101355018 when enquiring about this role.