We are seeking an experienced Assistant General Manager for this high-energy, high-volume bar and restaurant in the heart of Victoria. They are dedicated to providing an exceptional experience throughout the venue! With a strong commitment to outstanding service, a diverse menu, and an electrifying atmosphere really sets them apart as a leader in the hospitality industry.
As the Assistant General Manager, you will play a crucial role in overseeing the daily operations of our high-volume bar and restaurant. You will work closely with the General Manager to ensure a seamless guest experience, lead a passionate team, and maintain the standards of excellence that define our establishment.
About the job:
- Operational Excellence: Assist in the management of day-to-day operations, ensuring efficient service, quality control, and a safe, clean, and welcoming environment for both guests and team members.
- Leadership: Provide leadership and support to the front-of-house and back-of-house teams. Motivate, train, and mentor staff to deliver top-notch service and uphold our standards.
- Customer Service: Strive for exceptional guest satisfaction, handle guest concerns, and maintain high standards of service.
- Financial Management: Assist in budget planning, control labour costs, manage stock, and implement cost-effective strategies.
- Scheduling: Create staff schedules that optimize efficiency while meeting business needs and labour targets.
- Compliance: Ensure compliance with all applicable health, safety, and food safety regulations.
- Reporting: Prepare and present performance reports and insights to the General Manager.
- Proven experience in a high-volume bar and restaurant management role.
- Exceptional leadership and team-building skills.
- Strong knowledge of food and beverage operations.
- Outstanding interpersonal and communication skills.
- A passion for delivering exceptional customer service.
- Financial acumen with the ability to manage budgets and control costs.
- Knowledge of health, safety, and food safety regulations.
- Flexible schedule, including evenings, weekends, and holidays.
Whats in it for you:
- Competitive salary
- Professional development & Mentoring opportunities
- Employee discounts
- A dynamic and fun working environment
- Various Mental & Physical health benefit options
If you are a dedicated and motivated hospitality professional who thrives in a high-volume environment, we want to hear from you. Please submit your CV.
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Due to the volume of applications, we regret that only successful candidates will be contacted.