Join this dynamic team at a thriving Soho Brasserie renowned for its vibrant atmosphere, delectable cuisine, and exceptional service. Nestled in the heart of one of London’s most vibrant neighbourhoods, this brasserie offers a unique dining experience that blends classic elegance with contemporary flair.
As the Assistant Restaurant Manager, you will work closely with the Manager to oversee the daily operations. You will lead and inspire the front-of-house team, provide outstanding service to our guests, and contribute to the overall success of the restaurant.
Key Responsibilities:
- Assist the Restaurant Manager in overseeing all aspects of the restaurant’s operations, ensuring efficient service and maintaining high standards.
- Lead and motivate the front-of-house team, providing guidance, training, and ongoing support to foster a positive work environment.
- Deliver exceptional customer service, engaging with guests, and ensuring their needs are met or exceeded.
- Monitor and manage reservations, seating arrangements, and table turnover to optimise guest satisfaction and revenue.
- Handle guest feedback and resolve any issues or complaints in a professional and timely manner.
- Contribute to the development and implementation of marketing and promotional activities.
Requirements:
- Previous experience in a supervisory or managerial role, preferably in a brasserie or fast paced venue
- Strong leadership skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
- A passion for delivering exceptional customer service and creating memorable dining experiences.
- Ability to work effectively under pressure in a fast-paced environment.
- Proficiency in reservation management systems and POS software.
Benefits:
- Up to 36 days holiday per year
- Competitive salary based on experience.
- Opportunities for career growth and development.
- Vibrant and exciting work environment in the heart of Soho.
- Staff meals and discounts on dining experiences.
- Training and professional development programs.
If you are a dedicated hospitality professional with a passion for delivering exceptional service and have the skills to thrive in a fast-paced environment, we would love to hear from you.
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Due to the volume of applications, we regret that only successful candidates will be contacted