Café Manager – £35,000pa – London W11

Are you a seasoned hospitality professional with a passion for luxury and exquisite service? Do you have a flair for managing high-end cafes and retail spaces? We are seeking a talented Cafe Manager to lead the team at this prestigious cafe and retail outlet located in the heart of West London.

This establishment is synonymous with elegance, offering patrons a sophisticated environment to indulge in artisanal coffees, gourmet pastries, and exclusive retail products. Nestled in a prime location, this cafe and retail outlet attract discerning clientele seeking exceptional quality and impeccable service.

Responsibilities:

• Oversee all aspects of the cafe and retail operations, including staffing, inventory management, and customer service.
• Lead and inspire a team of dedicated staff members to deliver exceptional service and uphold brand standards.
• Develop and implement strategies to drive sales and profitability while enhancing the overall guest experience.
• Curate an enticing selection of products and offerings to meet the preferences of our upscale clientele.
• Foster strong relationships with suppliers and vendors to ensure the availability of premium ingredients and merchandise.
• Maintain immaculate cleanliness, hygiene, and ambiance throughout the cafe and retail space.

Requirements:

• Proven experience in a managerial role within the hospitality industry, preferably in a luxury cafe setting.
• Exceptional leadership and team-building skills, with a focus on creating a positive and motivated work environment.
• Strong business acumen and the ability to manage budgets, and achieve sales targets.
• Excellent communication and interpersonal skills, with a passion for delivering unparalleled customer service.
• Knowledge of coffee and tea culture, as well as a keen appreciation for gourmet food and beverages.
• Flexibility to work a varied schedule, including weekends and evenings as required by the business.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and advancement within a renowned group.
• Staff discounts and perks.
• A supportive and collaborative work environment with a commitment to excellence.

If you possess a passion for quality hospitality and are ready to lead a team in delivering exceptional experiences, we want to hear from you!

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Due to the volume of applications, we regret that only successful candidates will be contacted