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Cafe Manager

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Job Description

Café Manager – £35,000pa – London W11

Are you a seasoned hospitality professional with a passion for luxury and exquisite service? Do you have a flair for managing high-end cafes and retail spaces? We are seeking a talented Cafe Manager to lead the team at this prestigious cafe and retail outlet located in the heart of West London.

This establishment is synonymous with elegance, offering patrons a sophisticated environment to indulge in artisanal coffees, gourmet pastries, and exclusive retail products. Nestled in a prime location, this cafe and retail outlet attract discerning clientele seeking exceptional quality and impeccable service.


  • Oversee all aspects of the cafe and retail operations, including staffing, inventory management, and customer service.
  • Lead and inspire a team of dedicated staff members to deliver exceptional service and uphold brand standards.
  • Develop and implement strategies to drive sales and profitability while enhancing the overall guest experience.
  • Curate an enticing selection of products and offerings to meet the preferences of our upscale clientele.
  • Foster strong relationships with suppliers and vendors to ensure the availability of premium ingredients and merchandise.
  • Maintain immaculate cleanliness, hygiene, and ambiance throughout the cafe and retail space.


  • Proven experience in a managerial role within the hospitality industry, preferably in a luxury cafe setting.
  • Exceptional leadership and team-building skills, with a focus on creating a positive and motivated work environment.
  • Strong business acumen and the ability to manage budgets, and achieve sales targets.
  • Excellent communication and interpersonal skills, with a passion for delivering unparalleled customer service.
  • Knowledge of coffee and tea culture, as well as a keen appreciation for gourmet food and beverages.
  • Flexibility to work a varied schedule, including weekends and evenings as required by the business.


  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and advancement within a renowned group.
  • Staff discounts and perks.
  • A supportive and collaborative work environment with a commitment to excellence.

If you possess a passion for quality hospitality and are ready to lead a team in delivering exceptional experiences, we want to hear from you!

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Due to the volume of applications, we regret that only successful candidates will be contacted

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