Are you passionate about delivering exceptional customer experiences?

Have you built your career within luxury hospitality, private healthcare, premium retail, concierge or another high-end client-facing environment?

I’m recruiting for a Client Care Executive to join a premium luxury brand where every client interaction is an opportunity to create a lasting impression.

You’ll be the first point of contact, managing enquiries, coordinating appointments and delivering a seamless five-star client journey from initial enquiry through to aftercare.

This could be the perfect career move if you’re looking for:
✨ A premium client-facing environment
✨ A brand that puts customer experience first
✨ A role where organisation, communication and attention to detail are genuinely valued
✨ The opportunity to build long-term client relationships
✨ OTE £36,000 – £43,000 (basic and commission)
✨ Hybrid – 2 days WFH

This role would suit candidates from:
✔ Luxury Hotels
✔ Private Healthcare
✔ Concierge & Guest Relations
✔ Private Members’ Clubs
✔ Premium Retail
✔ Airline or VIP Services

Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted.

We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.