A leading casual dining brand, renowned for its vibrant atmosphere, authenticity, and excellent customer service, is seeking an experienced and energetic General Manager. Located in a bustling, high-traffic area popular with tourists, the restaurant has a lively dining experience, and regularly operates a queuing system due to the high demand.

Our client is looking for a hands on General Manager who can thrive in this fast-paced, high-volume environment. In this role, you’ll oversee daily operations, manage a small but dedicated team, and ensure every guest enjoys a seamless dining experience. The site is well established, however not the finished product, and we’re looking for a General manager looking for the opportunity to make a mark on a business. You’ll need to be resilient, well-organized, and committed to upholding excellent service standards.

Benefits:

• Competitive Salary: £40,000 base plus a £10,000 performance bonus
• Health Coverage: Vitality health insurance included
• Growth Potential: Opportunity to lead a flagship location and grow your career in a growing brand
• Exciting Environment: Manage a site in one of London’s busiest tourist hotspots
• Work-Life Balance: 45-hour workweek to help maintain personal and professional balance

Key Responsibilities:

• Manage day-to-day operations and lead the FOH and BOH teams
• Building relationships with local businesses
• Oversee customer flow
• Ensure quality service and efficiency, maximizing table turnover
• Maintain a high-energy, positive atmosphere while handling queues and busy periods

Ideal Candidate:

• Previous experience in hospitality management, preferably in a fast-paced, high-volume environment
• Strong leadership, communication, and problem-solving skills
• Resilient, energetic, and capable of handling high-pressure situations
• Passionate about customer service and driving sales growth

If you’re passionate about hospitality and ready for a rewarding challenge, we’d love to hear from you!

Due to the high volume of applications, only shortlisted candidates will be contacted.