Exciting Michelin-starred restaurant located in the vibrant heart of East London who are renowned for their innovative culinary creations, exceptional service, and stylish ambiance. They are currently seeking a highly skilled and passionate Head Waiter to join our team and contribute to their continued success.
As the Head Waiter, you will be an integral part of the front-of-house team, ensuring flawless service delivery and maintaining the highest standards of customer satisfaction.
- Lead and supervise the waitstaff team, ensuring smooth and efficient service throughout the restaurant.
- Maintain a thorough understanding of the menu, including ingredients, preparation methods, and wine pairings, to provide detailed explanations and recommendations to guests.
- Create a warm and welcoming atmosphere for guests, anticipating their needs and ensuring a memorable dining experience.
- Train and mentor staff members, providing ongoing coaching and support to elevate their skills and knowledge.
- Handle guest inquiries, concerns, and complaints promptly and professionally, striving to resolve issues and exceed expectations.
- Collaborate with the management team to continuously improve service quality, operational efficiency, and guest satisfaction.
- Previous experience as a Head Waiter or Senior Waiter within a Michelin-starred or fine dining restaurant.
- Exceptional knowledge of food and wine, with a passion for gastronomy.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
- Flexibility to work evenings, weekends, and public holidays as required.
- Proficiency in additional languages is advantageous.
- Working around 40 hours per week
- Extended Holiday allowance
- Opportunity to work in a renowned Michelin-starred restaurant.
- Ongoing training and professional development opportunities.
- Staff meals and discounts on dining experiences.
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Due to the volume of applications, we regret that only successful candidates will be contacted