Are you a skilled and motivated individual with a passion for delivering exceptional service in a high-energy environment? We are seeking a dedicated Restaurant Supervisor / Floor Manager to join the vibrant team at a busy restaurant located in the heart of Peckham Rye.
This restaurant is a favorite among locals and visitors alike, known for its lively atmosphere, and commitment to providing an unforgettable dining experience. As they continue to grow, they are looking for a dynamic and customer-focused individual to take on the role of Restaurant Floor Manager.
About the role:
- Service Excellence: Oversee day-to-day operations, ensuring seamless service and maintaining high standards of customer satisfaction.
- Team Leadership: Lead and motivate the front-of-house team, providing guidance and support to ensure a cohesive and efficient workflow.
- Customer Engagement: Interact with guests, ensuring a positive and enjoyable dining experience, and address any concerns or feedback promptly.
- Quality Control: Maintain the quality of food and service, conducting regular checks to ensure consistency and adherence to standards.
- Training and Development: Assist in training new staff members, providing ongoing coaching to enhance their skills and product knowledge.
- Previous experience as a Supervisor or in a similar role within the restaurant industry.
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a fast-paced, quality environment.
- A passion for delivering outstanding customer service.
- Competitive salary with opportunities for performance-based bonuses.
- Staff discounts on meals and beverages.
- Career development and advancement opportunities.
- A fun and dynamic work environment in the heart of Peckham Rye.
If you are a proactive and customer-focused individual with a background in restaurant supervision, and you’re ready to contribute to the success of this exciting restaurant, we want to hear from you!