An exciting opportunity has arisen within this prestigious restaurant nestled in the bustling heart of the City of London. Renowned for our exceptional cuisine, elegant ambiance, and impeccable service, they have become a favourite dining destination for locals and visitors alike. As they continue to exceed expectations and elevate the dining experience, they are seeking a talented and enthusiastic Restaurant Supervisor to join the dedicated team.
Job Description:
As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of the Restaurant. Your passion for hospitality, strong leadership skills, and commitment to providing exceptional service will contribute to maintaining our reputation as a premier dining destination in the City of London. You will oversee the restaurant floor, supervise the front-of-house team, and assist the management in delivering an unforgettable dining experience.
Responsibilities:
- Supervise and support a team of servers, hosts, and other front-of-house staff, providing guidance, training, and ongoing development.
- Assist in coordinating and overseeing daily restaurant operations, ensuring seamless service and exceptional guest experiences.
- Maintain a warm and welcoming environment, engaging with guests and ensuring their needs are met and exceeded.
- Monitor service standards, addressing any issues or concerns promptly and professionally.
- Collaborate with the kitchen team to ensure timely delivery of food and beverages, while maintaining quality and presentation standards.
- Conduct pre-shift meetings and training sessions to enhance staff knowledge, skills, and service standards.
- Assist with inventory management, including monitoring stock levels, placing orders, and maintaining cost control measures.
- Handle guest feedback and complaints with empathy, finding appropriate resolutions to ensure guest satisfaction.
Qualifications and Experience:
- Previous experience as a Restaurant Supervisor or in a similar role within the hospitality industry.
- Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
- Exceptional customer service orientation and a passion for providing personalised and memorable experiences.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests & staff
- A genuine passion for the culinary industry and a commitment to delivering exceptional dining experiences.
How to Apply:
If you are a dedicated and enthusiastic individual with a passion for delivering outstanding service in a dynamic restaurant setting, we would love to hear from you. To apply, please submit your CV
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Due to the volume of applications, we regret that only successful candidates will be contacted