Our consultants will help you find the best talent for your requirements


Unlike most agencies, and all app-based platforms, we take great pride in the fact that we work face to face with our candidates and temp workers to ensure their career ambitions are met. This also enables us to provide our clients with staff that have relevant experience and will fit in to their company culture with ease.

We can provide temporary and permanent staff at all levels, for all areas of a hospitality business including:

Front of House | Back of House | HR Sales & Marketing | Event Management | Finance and Administration

With 19 year’s experience we are one of the best networked recruiters in London’s hospitality industry and as such are very well placed to find the right person for your vacancy first time.

Through our network we can bring your vacancy to the attention of a wide candidate pool of both active and passive candidates – far wider than can be achieved through traditional advertising alone. We meet all candidates face to face and qualify their experience with your vacancy and their personality with your company’s cultural fit and ensure they are motivated to change jobs.

The recruitment process is fully managed by us to save you time and provide a value for money solution for your permanent vacancy. We source potential candidates, shortlist, arrange interviews and trials, negotiate salaries and manage the resignation process.

Since 2004 we have been building our temporary staffing teams and at any one time we have up to 700 people working in our client’s companies. Whilst we are constantly adding to our teams, the vast majority are long standing team members, tried and tested over long periods of time and in a variety of businesses. Candidates are our life blood and we only work with companies that provide the best, happy and safe working environments.

Our aim is to provide you with a temporary solution that fits in seamlessly with your team and business needs and if you need temporary staff regularly we aim to provide you with the same staff members for each booking, saving you time on inductions and training, and ensuring consistency.

The staffing process is fully managed by us. We fully brief staff on the requirement, location, uniform and shift pattern. We manage the timesheet process and pay the staff weekly. Whilst we work with you in a hands-on account managed capacity we also offer a web/app based staff rota management system that enables companies to book staff 24 hours a day, 7 days a week, track hours, manage rotas and approve timesheets. This gives you full transparency, enables you to manage costs, and get quality management information. You choose the staff, we do the work.

When you use Change you get a dedicated account manager specific to the area of your business who oversees all recruitment for your company. The account manager is there to ensure the smooth running of your recruitment requirements and can provide reviews, compliance audits, management information, analysis of staffing pinch points, candidate and salary benchmarking, and cost saving recommendations.

Your account manager will work in conjunction with our candidate resourcing teams to ensure we are providing suitable staff based on your brief and our in-depth knowledge of your sites and company culture. We manage these candidate relationships and ensure your company is seen as an employer brand of choice.

Back of House

Front of House

Sales, Events and Marketing


Human Resources

Recruiting Administrative Support For Hospitality Oganisations

Finance, Accounting & Procurement

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