An exciting opportunity has arisen for an experienced Payroll Officer to join a fast-paced, multi-site restaurant business. This role is responsible for the accurate and timely delivery of payroll across a diverse workforce, ensuring employees are paid correctly and on time while maintaining compliance with UK payroll legislation.

Working closely with finance, HR and operational teams, you will play a key role in payroll processing, labour cost reporting, reconciliations and payroll-related compliance. This position is ideal for a detail-oriented payroll professional who enjoys working with high volumes of data and building strong relationships across the business.

• Manage end-to-end payroll processing for employees across multiple locations.
• Ensure payroll changes, including salary adjustments, deductions and service charge allocations, are processed accurately and within deadlines.
• Prepare payroll inputs and supporting schedules.
• Deliver accurate payrolls in line with agreed payroll calendars and company procedures.
• Maintain payroll records and ensure all employee data is up to date.
• Produce weekly labour cost and staffing reports.
• Reconcile payroll data against rota and workforce planning information, investigating and explaining variances.
• Maintain payroll-related reports, trackers and supporting schedules.
• Work closely with HR and operational teams to ensure payroll information is accurate and complete.
• Support the provision of payroll data for management reporting and forecasting.
• Assist with payroll and PAYE balance sheet reconciliations.
• Identify and resolve discrepancies in payroll records and reports.
• Maintain accurate documentation to support audits and internal reviews.
• Perform regular payroll checks to ensure accuracy and compliance.
• Assist with the implementation and administration of service charge and tronc arrangements.
• Ensure National Minimum Wage and National Living Wage requirements are correctly applied.
• Act as a key point of contact for payroll-related queries from employees and managers.

What We are looking for

• Previous payroll administration experience.
• Good understanding of UK payroll legislation, including PAYE, National Insurance and auto-enrolment.
• Experience using payroll systems.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational skills with the ability to manage multiple deadlines.
• Strong communication skills and confidence dealing with employee and manager queries.
• Experience within a hospitality, retail or other multi-site environment.
• Experience managing service charge or tronc payroll arrangements.
• Experience using workforce management and payroll systems such as Fourth, S4 or similar platforms.
• Understanding of payroll reporting, reconciliations and labour cost analysis.

We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.