SUCCESS STORIES

“Restaurant Story has worked with Change since we first opened our doors. During this time Change has helped us place our Head Sommelier and Restaurant Manager within Front of House, as well as, a number of skilled chefs for our Back of House team. As our business is now growing and diversifying, we are pleased to have Change come along with us on this journey, as they help us recruit for additional employees for our new projects. It is always helpful having a recruitment partner you can rely on to find you the right staff because they know your business and understand your company ethos.There are a number of elements that make Change’s service stand out from that of other recruitment agencies, the first being their thorough work ethic and processes. Many members of the team at Change have taken the time to dine in our restaurant, giving them a better idea of what we are about and what we are looking for when hiring new staff. They also recently sent out a press release for us detailing the placement of our Head Sommelier which we received a significant amount of media coverage from including follow up articles. This is an added benefit I have never experienced from a recruitment agency before and I feel it really showcases their desire to partner with their clients and form long lasting relationships. I would highly recommend Change to anyone looking to recruit within the hospitality or luxury sectors and look forward to working with them in the future”.

“We have worked with Change Hospitality for many years for live event chefs to assist us with busy periods in our event calendar and have found the quality of the chefs to be superb and the service offered by the temporary BOH team second to none.

We have also used Change to fill permanent roles in all areas of our business, back and front of house, and for non-operational roles. We have found that the permanent team spend time to get to understand the needs of our business and our company culture to really find the best skill and personality fit to join our creative team. We would highly recommend Change.”

Beth at Change Hospitality brings a dedicated and personal approach to recruitment, which consistently results in high-quality, reliable chefs who integrate seamlessly into our team. She delivers with honesty, warmth, and a genuine understanding of our needs.

Whether it’s staffing a busy prep day or a high-profile event, Beth provides capable, punctual, and well-prepared chefs every time. Her commitment to getting the right people in place—on time and fully briefed—has been outstanding

“My deepest thanks to Louisa and Emily for sending us the team you have, they’re a fantastic bunch with spark, we love them all and I sincerely look forward to working more with Change and the team going forward.”

“Change Recruitment have been brilliant to work with. They really got what we were looking for and found two great additions to our team – one in Sales and one in Operations. Both have settled in so well and are already making a big impact. Super happy with the whole process!”

“Having worked with Beth and Change exclusively now for the past 6 months, I have always found the staff that they provide are consistently high quality, capable and punctual. Being heavily reliant on agency chefs due to massive fluctuations in business needs, I need to know that I can trust them to come in and deliver anything from an onsite cafe and small day delegate events through to corporate diners for up to 1000 covers and supporting Michelin star chefs.

Beth has been unrelenting in her support and has shown a commitment to get the right people in the right place, on time and with an understanding of the event before they arrive. Any issues that have arisen have been swiftly and confidently dealt with and replacements or alternatives provided.”

 

“Since I have been with Graysons restaurants, I have been lucky enough to work with any recruitment agency of my choice. I selected the Change as I felt they would best meet my requirements at the British Library. Since we started working together in 2016, Change has been exceptional in providing me with extremely talented hardworking chefs, from sandwich makers to Head chefs. With all agencies, you are always promised a quick response, trained chefs and hard workers that have been reference and skills checked beforehand but often this isn’t the case. However, Change has kept their promise from the beginning and has not disappointed. The commitment, understanding and attention to detail that our Account Manager has ensured Graysons has been given for the British Library, will keep me a customer for many years to come and I would certainly recommend their services to others”.

“Sarah is fantastic and is already a big asset to the team. She brings such a positive and calm attitude, and I am excited for the next couple of months as she settles in and really finds her feet. Thank you so much for your help on this, Charley. We couldn’t have found a more perfect candidate for the role who already fits so well with our team.”

“Moving Venue have always thoroughly enjoyed working with the team at Change. They have consistently demonstrated a deep understanding of our operations at Moving Venue and our specific requirements. Consequently, they only present candidates whom they believe not only possess the requisite experience but also align with our company culture. The trust we have in Change is unwavering, and we highly appreciate their candidate recommendations, which greatly streamline our recruitment process.”

“Following two successful hires via Change Hospitality in the last 18months, Charley
at Change remains our ‘go to’ for all our new recruitment needs. We’ve found a
recruitment partner in Change who have really taken the time to understand our
business and in turn the experience, skills and characteristics that are likely to
result in the best pairings.
Working with Change is always easy and efficient with a perfect balance of
personal yet professional interactions at every stage.
We look forward to continuing to work with Change as our teams grow.”

Candidates

“Change are an excellent agency if you are looking to expand your repertoire as a chef. Beth, my main contact, and Josh handling the events for back of house have excellent communication and will always accommodate your schedule. She always offers me interesting assignments at prestigious London venues for high-end caterers, and is also very willing to work around my travel preferences. It’s never been an issue for me to go away and come back for whatever reason either.”

“By far the best recruitment agency I have ever dealt with. My consultant, Nicola has gone above and beyond for me, offering an amazing, attentive, professional service. Nicola has been so professional and efficient, always keeping in contact with me regarding new roles. She has been incredibly supportive and knowledgeable. I would highly recommend this agency for any recruitment needs. Thank you Nicola and all at Change Hospitality.”

“I started working with Change in October 2022. Aleks has been my consultant since then, offering me amazing jobs schedules. She is always clear, and a great problem solver. Would definitely recommend Aleks! She is simply the best at her job.”

“One of the best agencies I have worked with in London. Incredibly professional yet completely understanding on a personal level. Great for finding temporary work and permanent positions. Within a day of signing up, my consultant managed to put me in a fantastic temporary position, cannot thank her enough for all her help whilst working with Change; she has made my process in finding a job very simple and quick”!

“I really enjoyed my experience at Change. My consultant was very professional and contacted me often to offer me temporary work. What I most appreciated is the diversity of the assignments I received, I worked in a Bank and also in a Restaurant. I would strongly recommend this agency as everyone is very reactive and you feel more considered than in other agencies specialising in hospitality”.

“This was the second time I worked with Change to find a new job. My consultant helped me through, what otherwise would have been a gruelling process. She took time to understand exactly what I wanted, by looking beyond just my CV, but by taking the time to get to know me. My consultant found me the perfect job in no time, although unfortunately the company delayed its opening by two months, which was too long for me to wait. However, my consultant had an incredible backup job that I have now accepted and couldn’t be happier! My consultant was always available to answer any questions via phone or email and made sure that someone was always there to support me if she was away. I would like to thank Change for their professionalism and support throughout, for being warm and welcoming and for listening to my needs during the recruitment process. It was not daunting, but was very thorough, which made it quicker to find the perfect job.”

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Contact us:

Call us on: 020 8050 6312
Email: info@changehospitality.co.uk
Address: Arch 4, First Floor, 1 Crucifix Lane, London. SE1 3JW 

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