General Manager / Events Operations Manager – Historic London Venue
Salary: 35-40k 
Working Hours: Full-time, 40 hours/week
Annual Leave: 31 days per year (inclusive of bank holidays)

About the Role

We are seeking an experienced, passionate and highly organised General Manager / Events Operations Manager to lead event delivery at one of London’s oldest and most prestigious livery halls.

This is a unique opportunity to shape operations at a historic venue, working with a progressive, creative team committed to exceptional hospitality standards. You’ll play a pivotal role in leading service delivery, managing staffing, refining systems, and upholding the venue’s legacy through flawless event execution.

What You’ll Do

• Act as General Manager on all event days, leading setup, live operations, and breakdown
• Oversee venue logistics including pack lists, drinks management, linen hire, stock levels and service planning
• Recruit, train and manage freelance staff for events
• Deliver and maintain high standards of fine dining service through regular staff training and live supervision
• Develop and document venue-wide operational systems and improvements
• Maintain regular communication with the central team, providing performance updates and feedback

What We’re Looking For

• A confident, hands-on leader with a minimum of 3 years’ experience in event catering operations
• Proven expertise in fine dining service and running events at heritage venues or livery halls
• Strong experience in staff recruitment, scheduling, and training, with the ability to manage large freelance teams
• A calm, solutions-focused mindset with the ability to thrive under pressure
• Exceptional attention to detail and a proactive approach to operational problem-solving
• Excellent interpersonal and communication skills, able to collaborate across departments and inspire team morale

We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.