SUCCESS STORIES

Beth at Change Hospitality brings a dedicated and personal approach to recruitment, which consistently results in high-quality, reliable chefs who integrate seamlessly into our team. She delivers with honesty, warmth, and a genuine understanding of our needs.

Whether it’s staffing a busy prep day or a high-profile event, Beth provides capable, punctual, and well-prepared chefs every time. Her commitment to getting the right people in place—on time and fully briefed—has been outstanding

“Restaurant Story has worked with Change since we first opened our doors. During this time Change has helped us place our Head Sommelier and Restaurant Manager within Front of House, as well as, a number of skilled chefs for our Back of House team. As our business is now growing and diversifying, we are pleased to have Change come along with us on this journey, as they help us recruit for additional employees for our new projects. It is always helpful having a recruitment partner you can rely on to find you the right staff because they know your business and understand your company ethos.There are a number of elements that make Change’s service stand out from that of other recruitment agencies, the first being their thorough work ethic and processes. Many members of the team at Change have taken the time to dine in our restaurant, giving them a better idea of what we are about and what we are looking for when hiring new staff. They also recently sent out a press release for us detailing the placement of our Head Sommelier which we received a significant amount of media coverage from including follow up articles. This is an added benefit I have never experienced from a recruitment agency before and I feel it really showcases their desire to partner with their clients and form long lasting relationships. I would highly recommend Change to anyone looking to recruit within the hospitality or luxury sectors and look forward to working with them in the future”.

“We have worked with Change Hospitality for many years for live event chefs to assist us with busy periods in our event calendar and have found the quality of the chefs to be superb and the service offered by the temporary BOH team second to none.

We have also used Change to fill permanent roles in all areas of our business, back and front of house, and for non-operational roles. We have found that the permanent team spend time to get to understand the needs of our business and our company culture to really find the best skill and personality fit to join our creative team. We would highly recommend Change.”

“Having worked with Beth and Change exclusively now for the past 6 months, I have always found the staff that they provide are consistently high quality, capable and punctual. Being heavily reliant on agency chefs due to massive fluctuations in business needs, I need to know that I can trust them to come in and deliver anything from an onsite cafe and small day delegate events through to corporate diners for up to 1000 covers and supporting Michelin star chefs.

Beth has been unrelenting in her support and has shown a commitment to get the right people in the right place, on time and with an understanding of the event before they arrive. Any issues that have arisen have been swiftly and confidently dealt with and replacements or alternatives provided.”

 

“Change provided a highly professional service, carefully listening to our brief and
delivering exactly what we needed by introducing us to Chloe, who’s already excelling
in our Catering team as a Hospitality Manager.”

“I have worked with Change since 2014 and during that time we have recruited both permanent and temporary chefs from Demi Chef de Partie through to Sous Chef level. I have found the team at Change to be very friendly, always trying their best to find the right candidates whether it’s for a permanent or temporary position. Change are very up to date with what is happening in the hospitality industry and have a great understanding of the current demand for chefs. They are flexible in helping us out and meeting our needs even when given short notice. Over the years, we have built a good relationship with Change and they play an important part in helping us staff The Thomas Cubitt and other Cubitt House sites”.

“Sarah is fantastic and is already a big asset to the team. She brings such a positive and calm attitude, and I am excited for the next couple of months as she settles in and really finds her feet. Thank you so much for your help on this, Charley. We couldn’t have found a more perfect candidate for the role who already fits so well with our team.”

“I have worked very closely with Change on permanent chef recruitment for both our properties since March 2015. Since our initial meeting last year, we have been able to place approximately 6 candidates in our kitchen through Change. What sets their approach apart from other recruiters is that they provide factual information about candidates and do not try to oversell candidates. This has led us to fully understand who the candidate is prior to meeting them and also helps to manage our expectations in this way. Change team has fully grasped what type of company and employer we are and really understands our culture at the hotel. They manage to send candidates with the right pedigree to positively compliment our team. Change have managed to send high calibre chefs in tough times in London which has enabled us to get our kitchen back into shape. Without them assisting us with our permanent chef recruitment, we would have struggled massively over the summer period and we are very grateful for all their hard work”.

“Following two successful hires via Change Hospitality in the last 18months, Charley
at Change remains our ‘go to’ for all our new recruitment needs. We’ve found a
recruitment partner in Change who have really taken the time to understand our
business and in turn the experience, skills and characteristics that are likely to
result in the best pairings.
Working with Change is always easy and efficient with a perfect balance of
personal yet professional interactions at every stage.
We look forward to continuing to work with Change as our teams grow.”

“We started to use Change this summer; the quality of the Waiting staff they supply is excellent and the Consultants behind the scenes are always there (even at short-notice) should we need any support. I would recommend without hesitation.”

Candidates

“Change are an excellent agency if you are looking to expand your repertoire as a chef. Beth, my main contact, and Josh handling the events for back of house have excellent communication and will always accommodate your schedule. She always offers me interesting assignments at prestigious London venues for high-end caterers, and is also very willing to work around my travel preferences. It’s never been an issue for me to go away and come back for whatever reason either.”

“By far the best recruitment agency I have ever dealt with. My consultant, Nicola has gone above and beyond for me, offering an amazing, attentive, professional service. Nicola has been so professional and efficient, always keeping in contact with me regarding new roles. She has been incredibly supportive and knowledgeable. I would highly recommend this agency for any recruitment needs. Thank you Nicola and all at Change Hospitality.”

“I started working with Change in October 2022. Aleks has been my consultant since then, offering me amazing jobs schedules. She is always clear, and a great problem solver. Would definitely recommend Aleks! She is simply the best at her job.”

“I really enjoyed my experience at Change. My consultant was very professional and contacted me often to offer me temporary work. What I most appreciated is the diversity of the assignments I received, I worked in a Bank and also in a Restaurant. I would strongly recommend this agency as everyone is very reactive and you feel more considered than in other agencies specialising in hospitality”.

“This was the second time I worked with Change to find a new job. My consultant helped me through, what otherwise would have been a gruelling process. She took time to understand exactly what I wanted, by looking beyond just my CV, but by taking the time to get to know me. My consultant found me the perfect job in no time, although unfortunately the company delayed its opening by two months, which was too long for me to wait. However, my consultant had an incredible backup job that I have now accepted and couldn’t be happier! My consultant was always available to answer any questions via phone or email and made sure that someone was always there to support me if she was away. I would like to thank Change for their professionalism and support throughout, for being warm and welcoming and for listening to my needs during the recruitment process. It was not daunting, but was very thorough, which made it quicker to find the perfect job.”

“One of the best agencies I have worked with in London. Incredibly professional yet completely understanding on a personal level. Great for finding temporary work and permanent positions. Within a day of signing up, my consultant managed to put me in a fantastic temporary position, cannot thank her enough for all her help whilst working with Change; she has made my process in finding a job very simple and quick”!