ABOUT US

We are Change Hospitality.london's premier Hospitality recruitment agency for over 20 years.

We focus speciﬁcally in hospitality recruitment and placing amazing talent in a range of both permanent and temporary roles for a vast array of organisations that have specialised services in the food and drinks markets.

We’re not like other hospitality recruitment agencies and we have never planned to be! Our mission has always been to challenge conformist recruitment methods by; being better, quicker and more effective while keeping care for people at our core.

Our focus is simply to build long lasting relationships with people based on honesty, integrity and ethics.

What we do

Our business is split into the following divisions:

Back of House:
We recruit permanent and temporary Chefs, all of which have worked for some of the finest restaurants, gastropubs, bars, hotels, members clubs and events companies.

We also recruit Back of House support roles such as Kitchen Porters & Cleaners, who have helped support the some of the highest level Back of House teams across a wide range of restaurants, gastropubs, bars, hotels, members clubs and events.

Front of House:
We cover all Front of House positions from Director level down to entry level on a permanent basis.

We also cover all temporary Front of House positions from General Manager and waiting staff, to short term banqueting and events staff including cloakroom attendants.

Business & Commercial:
We cover permanent and temporary central and support roles and are able to recruit talent with industry specific experience in the following areas:

HOW WE WORK

Unlike other hospitality recruitment agencies, and app-based platforms, we take great pride in the fact that we work face to face with our candidates to ensure their career ambitions are met. This also enables us to provide our clients with staff that have the best skills, relevant experience and will fit in to their company culture with ease.

We can provide temporary and permanent staff at all levels, for all areas of a hospitality business including:

MEET THE change-makers

Front of House Permanent Recruitment

Gareth Townsend

Sales Director

Gareth is a highly experienced recruiter having spent more than 20 years recruiting for hospitality businesses. Gareth joined Change Hospitality in 2015, becoming Director in 2019. Prior to recruitment Gareth was a Management Trainee at Shepherd Neame before various Operations Manager roles in boutique hotels and gastro pubs. Gareth’s area of expertise is finding permanent front of house talent for restaurants, bars and hotels.

Front of House Temporary Recruitment

Louisa McLaughlin

Head of Temporary Front of House Division

Louisa spent most of the early part of her career working in the catering industry, quickly progressing to managing a number of different pubs. Since then, Louisa worked in various areas of the hospitality industry, before transitioning into hospitality recruitment. Over the past 9 years Louisa has predominantly worked with Central London five star hotels, where she has also been involved with a number of prestigious events, including London Fashion Week, Press Junkets and Bafta awards. Louisa believes in old school human interaction whilst prioritising building relationships and partnerships and is an expert in relationship management, ensuring she caters to her individual clients needs.

Back of House Permanent Recruitment

James Buckland

Senior Consultant – Permanent Recruitment – Back of House

James joined Change in September 2025, bringing with him 5 years of experience in recruiting chefs of all levels across London for some of the most prestigious venues. Prior to his recruitment experience, he worked as a head chef in several different locations across the country, bringing with him the real back of house experience and understanding. If you’re a chef in London looking for your next gig, James is your new best friend!

Back of House Temporary Recruitment

Josh Beer

Head of Temporary Back of House Division

Head of Temporary Back of House Operations Josh has always been in and around hospitality, growing up in his family’s countryside pub and getting stuck in from a young age! Josh joined Change Hospitality in 2017 and now heads up the back of house temporary division, with his main focus being the casual back of house events desk, working with the very best events companies in London and managing a roster of talented chefs.

Beth Downey

Senior Consultant – Temporary Back of House Division

Beth worked in luxury hospitality in London for 15 years as a bartender, waitress, chef, bar manager and events manager for a wide range of pubs, restaurants, and night clubs before joining Change Hospitality. She manages teams of casual chefs working in events.

Tom Dukinfield

Manager – Temporary Back of House Division

Tom has been working in and around the hospitality industry for over fifteen years in a variety of positions both front and back of house. A stalwart on the Change Hospitality back of house temporary team since 2015, if you’re looking for a casual job in a restaurant, pub or bar, or are looking for chefs for your venue, Tom’s your man!

Events, Executive, HR, Admin and Finance Recruitment

Charley Taylor-Smith

Sales Director

Charley comes from an event catering and venue background, starting her career in events operations in some of London’s top event caterers, including Moving Venue and Eventist Group and went on to head up sales and marking teams at The National Theatre and The Gherkin with Searcy’s. Joining Change Hospitality in 2018, Charley specialises in recruiting a variety of positions including sales, events planning and operations, marketing, admin, HR and finance roles across venues, events catering, stadiums, members clubs, hotels, restaurants and bars.

Claire Hoolahan

Divisional Manager – Permanent Events and Executive Search

Claire’s a true events industry veteran, having tackled everything from bespoke catering and high-end venues to floristry and launching an event agency. She’s led sales, planning, and marketing teams at places like Create Food & Party Design, BMA House, The Grove, and Pinstripes & Peonies, shining in both established companies and start-up chaos. Moving into recruitment in 2018, Claire now specialises in placing roles across sales, planning, marketing, events operations, admin, HR and finance within venues, catering, agencies, event suppliers, stadiums, members clubs, hotels, restaurants, and bars.

Amy Fox

Senior Consultant – Events and Executive Search

Amy comes from a sales background across both venues and some of London’s top event caterers. Working for the likes of Rhubarb, The London Eye and London Film Museum, her last role was at Smart Group where she sold Christmas Parties 12 months of the year, that’s right – all year round! Amy recruits Sales, Events Planning and Operations and Admin roles across Venues, Event Catering, Event Production, Members Clubs and Hotels.

Contract Catering

Matthew Przyborowski

Head of Contract Catering

With over a decade of scouting, securing, and shaping top talent in the UK hospitality scene, Matt is the go-to Recruitment Manager for the industry’s elite. From five star hotels to high end contract catering, he connects the best with the best… whether front or back of house, permanent or contracted. His mission? To keep the hospitality world spinning with exceptional people in all the right places.

anda Chirita

Senior Consultant – Contract Catering

With over 10 years of experience in the hospitality industry, Anda has done it all – from hospitality assistant to bar manager. Her hands-on experience across every corner of hospitality gives her a deep understanding of what makes great teams thrive. Now specialising in recruitment, Anda is the go-to person for all contract catering needs, whether front of house or back of house. Passionate, approachable, and driven by results, she connects the right people with the right opportunities to keep the industry moving.

Payroll & Compliance, Marketing and Admin

Kumkum Bhattacharya

Marketing Manager

Hailing from the vibrant streets of Mumbai, Kumkum brings three years of marketing flair. She’s the creative spark behind our bold socials and brand vibe, and is all about crafting stories that sizzle and connect.

Louie Knight

Finance and Operations Manager

Louie started his career working in pubs in Surrey. After moving to London, he began working in Private Members clubs and Restaurants across the city and became a Bar Manager for Soho House. He manages payroll and compliance for our temp and perm teams.

Aimee Corr

Finance Assistant

Aimee comes from a background in Finance through studies in Business at University and previous work in Financial Advice in Sydney, Australia.Now moved to London, she assists with payroll and compliance for our temp and perm teams for Change.

WORK FOR US

About us

Founded in 2004, we are highly experienced in recruiting for the hospitality industry
Back of House, Front of House and Business Support recruitment
Permanent, temporary, interim and contract recruitment solutions
All consultants are hand-picked from within the hospitality industry
Our staff are at the core of our success and as such we create the best workplace to develop as people and recruiters

Company Benefits

24 days annual leave, 8 Bank Holidays, 6 ‘Change Bank Holidays’ (a Company Bank Holiday in every month of the year that doesn’t have an official Bank Holiday) plus your birthday off, totals an impressive 39 days!
Flexible working hours and work from home available
Annual company weekend away
Company events and restaurant experiences
Private Health Care
Gym membership
Pension
Cycle to Work Scheme

In addition to the above, Change offer our consultants one of the best sales commission schemes in the UK and a host of other benefits including a chance to win some amazing prizes and incentives. In the past, holidays, sky diving, theatre trips, spa days, AirBnb staycations, Selfridges and Virgin Experience vouchers as well as wine and champagne are among the great prizes won by our consultants and back office teams.

It is our ambition to hire the best talent; we look for courageous and driven people who want to challenge the status quo and find new ways to grow our company and themselves, while having fun in the process. You work in an almost autonomous way, growing your own “business within a business”. If this sounds like the type of place that you’d like to work, please drop us an email with a copy of your CV which we will treat in confidence.